Job Title: Direct Sales Representative
Deadline: 05/12/2024
Job Type: Full-time
Location: Kampala, Uganda
Company: KCB Bank Uganda
Industry: Sales & Marketing
KCB Bank Uganda, part of the KCB Group since 2007, is a leading financial service provider offering innovative banking solutions. Licensed as a commercial bank by the Bank of Uganda, KCB focuses on delivering customer-centric financial services across Uganda.
Role Overview
The Direct Sales Representative will be responsible for sourcing and managing client relationships, driving personal banking business opportunities, cross-selling banking products, and ensuring adherence to KYC and AML policies.
Key Responsibilities
- Source and manage client relationships to minimize attrition.
- Identify new personal banking business opportunities in collaboration with the sales team.
- Ensure strict adherence to KYC and AML policies and procedures.
- Cross-sell the bank’s products, including assets, liabilities, and electronic banking solutions.
- Conduct sales calls and gather market intelligence.
- Handle and escalate verbal and written customer complaints.
- Risk-profile potential clients while adhering to compliance requirements.
- Perform other duties as assigned by the supervisor.
Knowledge, Experience, and Competencies
Education and Experience
- A degree or postgraduate qualification in Business, Finance, or a related field.
- Good understanding of banking products, policies, and procedures.
- Knowledge of credit principles, including analysis and interpretation of financial statements.
Skills and Knowledge
- Familiarity with account opening processes and documentation.
- Understanding of risk management principles, behavior and application scoring systems, and relevant software.
- Awareness of competitors’ products and services.
- Knowledge of KCB’s products and processes is an added advantage.
- Proven ability to attend and leverage learning sessions.
Personal Competencies
- Organized and proactive with strong attention to detail.
- Innovative and adaptable with a solutions-driven mindset.
- Reliable and empathetic, maintaining a customer-focused approach.
- Persuasive communicator and a good team player.
- Decisive, results-oriented, energetic, and culturally sensitive.
- High level of integrity and professionalism.
How to Apply
Interested candidates are encouraged to apply online via the application link by 05th December 2024.
KCB Bank Uganda – Jobs in Uganda
Join KCB Bank Uganda to shape a career in sales while contributing to innovative banking solutions in the region.
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