IT Assistant – Reach Out Mbuya

Job Title: IT Assistant

Organization: Reach Out Mbuya

Job Location: Kampala

Roles and responsibilities:

• Maintain System Security, manage and monitor user access control & rights, in line with the ROM IT policy and operation guidelines
• Monitor Network performance, detect, diagnose, and repair problems in line with the ROM IT policy, operation guidelines and best practices.
• Regularly backup all data, systems, and databases.
• Maintain appropriate logs and inventories of all IT equipment, consumables, servicing and repairs.
• Install, monitor and maintain software and hardware of the ROM.
• Test new equipment, applications and provide feedback.
• Maintain workstation server and IT equipment through system diagnosis, preventive maintenance, and upgrade of systems in line with ROM IT policy and operation guidelines.
• Support and observe the safeguarding culture of ROM, regularly documenting and reporting identified and potential safeguarding issues; Ensuring health, safety, and security in your area of operation, as you promote the vision, mission and the values of Reach Out Mbuya.

Minimum Qualifications:

• A Bachelor’s degree in Information Technology, Computer Science, Information Systems, or Computer Engineering.
• A minimum of 2 years of experience supporting IT function in a busy organization preferably under PEPFAR/USAID programs.
• Knowledge and experience in the use of various operating systems, information security, and web management are key.
• Demonstrate good communication skills and be self-driven

How To Apply:

Interested applicants should submit their cover letter and CV/resume with 3 professional referees in PDF as one document. Both Cover letter and CV/Resume must not exceed 4 pages.

Please send your application to the Human Resources Manager through the email: jobs@reachoutmbuya.org  with the position applied for as the Email Subject. No need to attach other documents at this level.

Deadline: not later than Friday, 29th September 2023 at 5.00 PM (EAT)