Job Title: 2 Fresher Relationship Officers (Logbook Finance Product) – Platinum Credit Uganda Jobs 2021
Organization: Platinum Credit (U) Ltd
Duty Station: Head Office, Kampala, Uganda
Platinum Credit (U) Ltd Profile:
Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Summary:
The overall job purpose: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business
Roles and responsibilities:
- Develop and oversee relationships with clients to ensure top level service is provided to clients.
- Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
- Consistent and frequent communication with clients providing complete, concise account information and guidance.
- Addressing customer concerns and complaints.
- Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
- Ensure assigned portfolio is performing as per company’s set targets.
- Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
- Ensure collections performance target of 90% and above for your portfolio.
Minimum Qualifications
- The ideal candidate must hold a Degree in Business Administration or any other relevant field.
- 1-2 years proven experience in Debt Collection preferably in a Financial Institution.
- Knowledgeable about Asset Finance.
- Computer knowledge.
- Customer Care Experience.
- Must possess leadership and supervisory skills.
- Excellent numerical and analytical skills.
- Excellent interpersonal and communication skills.
How To Apply for Platinum Credit Uganda Jobs 2021
All suitably qualified and interested Candidates submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug
Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd
Closing Date: 10th August 2021
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