Fresher Debt Recovery Officer Job – Tugende Uganda

Duty Station: Kampala, Uganda

About US:

Tugende is a for-profit social enterprise that helps motorcycle taxi drivers in Uganda own their own motorcycles via a fair, transparent lease model instead of renting indefinitely. Ownership significantly increases income, job security and road safety. Tugende offers hire purchase arrangements of new motorcycles to recommended riders.

Job Summary:  The Debt Recovery Officer will keenly track and resolve clients with outstanding payment issues

Key Duties and Responsibilities: 

• Follow-up on payment commitments made to ensure compliance
• Regularly monitor delayed payments and other irregularities
• Investigate all clients’ claims of financial difficulties this will include physical visits to clients or their guarantors
• Send reports on suspected fraud or security concerns
• Enter detailed conversations notes on clients’ accounts
• Prepare and submit reports on failed delinquent accounts to supervisor
• Support the security team with motorcycle recoveries

Qualifications, Skills and Experience: 

• The applicants for the Debt Recovery Officer job opportunity should hold a Diploma in finance or a similar field
• Additional qualification in legal knowledge is an advantage
• One year of debt collection experience
• The ideal candidate must hold values similar to our own Integrity, Empathy, Teamwork, Solution-Oriented and Always growing
• Possess good listening and verbal skills. (Ably communicate in at least in 2 local languages)
• Excellent negotiation, mediation and rapport skills
• Very persistent and hardworking
• High degree of flexibility
• Ability and willingness to learn how to ride a motorcycle.
• Applicants have the opportunity to be promoted to: Security and Debt Recovery Coordinator,  Branch Coordinator and Operations Managers

How to Apply: 

All suitably qualified and interested candidates should send their applications which should include an application letter and an up-to-date detailed CV with three professional referees and academic credentials addressed to the:

Human Resources Department,

Tugende Limited.

Email to: recruitment@tugendedriven.com

NB: Your name and the position you are applying for should be indicated in the subject of your email. The applications MUST NOT EXCEED 2MB.

Deadline: Friday 7th October, 2016