Specialist – Fraud & Forensics – MTN Uganda

Job Title: Specialist – Fraud & Forensics
Organization: MTN Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Head – Risk & Compliance

About Us:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet, and mobile services.

Job Summary:
The Specialist – Fraud & Forensics will implement MTN Mobile Money (U) Limited’s fraud risk management strategy and methodology covering aspects of Fraud risk governance, prevention, detection, investigation, and response across the company’s business operations.

Key Duties and Responsibilities:
Proactive Fraud Risk Management:

• Oversight of fraud detection and prevention controls performed by 1st line business functions.
• Conduct fraud risk assessments to test the effectiveness of existing controls and implement improvements.
• Manage fraud risk escalations and implement corrective actions.
• Maintain an up-to-date Fraud risk register and use analytics to drive risk-based limits.
• Coordinate monthly fraud steerco engagements and liaise with assurance functions and regulators.
• Implement fraud training and awareness programs in partnership with regulators and industry players.
• Collaborate with key industry stakeholders to manage financial crime.

Reactive Fraud Risk Management:

• Manage the whistleblower functionality and conduct investigations around sensitive fraud, theft, and corruption cases.
• Ensure confidentiality and independence during investigations and coordinate with law enforcement agencies.
• Serve as an expert witness in disciplinary and criminal matters.

Key Performance Areas (KPA’s):

• Successful execution of Fraud Risk Management strategy/methodology.
• Effective oversight of implementation of the BOU cyber security guidelines.
• Stakeholder engagement (Internal and external).
• Timely reporting to support decision making.

Qualifications, Skills, and Experience:

• Bachelor’s degree in business management, Information technology/systems, Computer science, Computer/electronic engineering, or related risk management fields.
• Certifications or qualifications/membership of relevant bodies e.g., ACAMS or CFE is an added advantage.
• Good understanding of fraud and forensics, revenue assurance, risk management, or internal controls.
• Practical/demonstrable knowledge and skills in big data analytics is essential.
• Minimum of 3 years relevant experience in a business environment handling forensics and fraud investigations, revenue assurance, risk management, or internal controls.
• Previous experience working with large datasets using data analytical tools like ACL, SQL, Power BI, SAS, Advanced Excel, or Python is essential.
• Decisive problem solver, culture and change champion, relationship builder, fast learner.
• Result-oriented, operationally astute, confident to raise challenging questions and concerns when necessary.
• Able to work for extended hours depending on emerging incidents.

How to Apply:
All candidates interested in joining MTN Uganda Limited in this capacity should apply online via the link below.

Click Here to Apply

Deadline: 1st May 2024

This position offers a dynamic opportunity for an experienced professional to lead fraud risk management efforts at MTN Uganda Limited. If you have the required qualifications and skills, apply now to be part of our team and contribute to our commitment to combating fraud and ensuring integrity in our operations.