IT Officer – MTI Uganda Jobs

Job Title: IT Officer 

Organization:  Medical Teams International

Duty Station: Adjumani – West Nile, Uganda

Roles and responsibilities:

• Responsible for ensuring consistent technology support to all staff and troubleshooting IT related issues.
• Collaborating with IT Coordinator to identify technology needs and ensure solutions meet program requirements.
• Observe and support the appropriate use of IT materials and assets, ensuring assets are issued and returned in line with MTI policies.
• Support the IT Coordinator based in Kampala with assurance of service levels in designated geographical areas and projects as instructed.
• Manage the deployment, monitoring, maintenance, upgrade, and support of all user systems, including computers, operating systems, hardware, software, and peripherals.
• Act as focal point to connectivity service providers and ensure stable connection levels are maintained in designated locations.
• Ensure software licensing, patching and maintenance for end-user systems and services and, ensuring compliance with licensing requirements on all Medical Teams user systems.
• Manage airtime, data, and DSTV subscriptions and disseminate to staff according to MTI policies and procedures.
• Provide information systems technical expertise and support to data collection processes in health facilities and community health workers.

Minimum qualifications:

• Bachelor’s or equivalent certificate in Information Technology/Systems.
• Vendor Professional Certification or other certification in software development would be an advantage.
• 2 or more years of experience providing technical support in a business environment, primarily in systems administration and providing training to end users.
• Some experience in software development & database management would be an advantage.
• Some experience working with Cisco Systems would be an advantage.
• Experience working with INGOs is an added advantage.
• Strong knowledge of software development, networking, and desktop operating systems.
• Strong knowledge of database administration.
• Strong knowledge of wireless technologies and connectivity.
• Strong knowledge of data collection platforms and tools.
• Strong knowledge of information security policies and procedures.
• Strong knowledge of troubleshooting techniques.

How To Apply:

Interested applicants should submit their applications online via the link below:

Click here to apply

Deadline: October 17th, 2023