Job Title: Management Trainee (Business Relationship)
Organization: NITA Uganda
Duty Station: Kampala
Roles and Responsibilities
- Ensure timely logging of Stakeholder engagements;
- Analyze data consolidated from stakeholder engagements and submit appropriate recommendations to Management for consideration;
- Follow-up on escalations from Clients;
- Log requests arising from stakeholder engagements with the Service desk and follow up for closure;
- Identify and escalate situations requiring urgent attention;
- Prepare weekly, quarterly, and annual BRM reports;
- Improve and promote usage of the BRM tool;
- Pass on any feedback or suggestions by customers to the appropriate internal team
Minimum Qualifications
- Bachelor’s degree in Information Technology or a relevant field. Applicants should have graduated have graduated recently.
- Experience in Data analysis, data visualization and report writing, relationship management, and data analysis tools such as Power BI.
Application Instructions
Interested candidates should submit their applications online via the link below:
Closing Date: 23rd November 2022
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