Job Title: IT Support Engineer – Cartrack Uganda Jobs 2022
Organization: Cartrack
Duty Station: Kampala, Uganda
Cartrack Profile:
Gain full visibility of your vehicles, drivers and cargo. Let our fully integrated system for fleets of every size help you make accurate decisions and run more efficient operations.
Job Summary:
As an IT support engineer, you will assist internal customers to identify problems, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships.
To ensure success as an IT Support Technician, you should have good knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.
Roles and responsibilities:
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.
Minimum Qualifications:
- IT Support related qualification.
- 2 Years’ experience in a similar role.
- Knowledge of Active Directory.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
How To Apply for Cartrack Uganda Jobs 2022
All suitably qualified and interested applicants should apply online at the link below.
Closing Date: Open until filled
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