Job Title: Field Technician – Tugende Uganda Jobs 2022
Organization: Tugende Uganda
Duty Station: Uganda
Tugende Uganda Profile
Tugende is a for-profit social enterprise providing asset and SME finance, leasing, insurance, and financial literacy to new customers, and consumer finance to qualified existing customers.
It was formally established in 2012 in Uganda and is a technology-enabled asset financier of income-generating assets for proven entrepreneurs, using a lease-to-own product to offer an affordable path to ownership of these assets. Tugende empowers customers unable to access formal credit and has financed over 40,000 customers.
Job Summary:
Tugende’s mission is: “Helping people help themselves”. The Tugende Field Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be required to work autonomously and responsibly by conducting asset pre-delivery inspections, delivery coordination, installations, testing, repairs, and maintenance of all Tugende assets.
Roles and Responsibilities:
- Complete the procurement process by signing off the pre-delivery inspection notes and managing the inventory.
- Accurately conduct a pre-delivery inspection on all received assets and ensure all necessary maintenance is reported before delivery.
- Coordinate delivery of assets (including loading, paying the delivery agents, offloading, monitoring, and reporting any damages) from the supplier to the Tugende branch.
- Accurately capture all-new asset details into the system, before disbursement.
- Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service.
- Manage all installations, repairs, maintenance, and testing of assets before disbursement.
- Provide technical, maintenance services and customer support during field visits or dispatches of assets.
- Document, share, and make recommendations on the status of company assets with relevant members of the operations team based on fieldwork discoveries.
- Produce accurate, timely, and detailed service reports to the Branch.
- Perform any other technical-related duties as may be assigned by the supervisor.
Note: This job description gives a general guideline, and therefore does not include an exhaustive list of all duties and responsibilities
Minimum Qualifications
Preferred skills, knowledge & abilities
- Superb technical skills to diagnose and determine the best technical solutions from non-technical descriptions.
- Ability to work under pressure with minimal supervision.
- Ability to interpret & understand technical diagrams and manuals.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Familiarity with mobile tools and applications.
- Knowledge of health and safety issues related to motorcycle use, including electrical, mechanical, and chemical risks.
- Should have a valid driver’s license.
- Motorcycle riding proficiency.
- Strong problem-solving skills.
- Proficiency in 2 or more local languages.
Qualification and Experience:
- A minimum of a diploma in; Electrical / Mechanical / Automobile Engineering, or Motor Vehicle mechanics, obtained from a certified and recognized institution of learning.
- At least 1-year of work experience as a mechanic or electrician with a reputable organization or institute.
- Technical experience with motorcycles and car assembly and repair.
Key Competencies
- Hold values similar to our own: Adopt and champion the values that Tugende stands for: Integrity, Empathy, Teamwork, Solutions-Oriented and Always growing.
- Confidentiality: Able to handle sensitive information professionally and confidentially.
- Positive Attitude: The main mindset of “getting things done” and finding satisfaction in developing sustainable long-term solutions at all times.
- Flexible and resilient: Willingness to travel, flexible in schedule and work hours, seek direct feedback and see every challenge as an opportunity to grow.
How To Apply for Tugende Uganda Jobs 2022
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: Open until filled
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