Job Title: Project Manager (Night Shift) – Samasource Uganda Jobs 2022
Organization: Samasource Uganda
Duty Station: Kampala, Uganda
Samasource Uganda Profile:
25% of the Fortune 50 trust Samasource to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re experts in image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.
Job Summary:
As a Project Manager, you will be responsible for managing the overall performance and governance of the Statements of Work. You will lead teams to provide the client with efficient and effective project services and support for the night shift.
Roles and responsibilities:
- Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development)
- Manage the day-to-day operations in accordance with the requirements and SLAs set out in this SOW. Prompt identification and resolution of service delivery issues including implementation of preventative measures.
- Conduct full project strategy implementation from inception, through resource and capacity planning and allocation to conclusion.
- Provide exceptional people management, mentorship, and career development to members of your team, including managers and agents, to achieve low attrition levels and high employee engagement.
- Manage new project launches in collaboration with the Sales, Customer Success, Global Service Delivery and SamaDC management teams.
- Effectively communicate job expectations; plan, monitor, appraise, and review direct report performance.
- Ensure that all monthly revenue targets are attained and surpassed with timely and high quality project execution.
- Drive operations teams to deliver continuous improvement and productivity/quality gains
- Flag and escalate business risks in a timely manner to all stakeholders both internal and external
Qualifications:
Minimum Qualifications:
- At least 3 years of Project Management experience in operations, preferably in the technology industry
- 2+ years of People Management experience, including managing leaders, and a strong desire to develop team members
- Bachelor’s degree, or equivalent.
Preferred Qualifications:
- Dynamic leader with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment that deal with rapid change and ambiguity
- Strategic thinker with strong analytical and problem-solving skills
- Empathy for the client community and passion to create an exceptional experience and provide outstanding support
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members
- Adaptable and energized by a fast-paced environment
Our Culture:
Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal – Deliver. Period. – Trust & Transparency – Customer First – Humanity.
Our Benefits:
Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, sabbaticals, a monthly fitness stipend, and professional development opportunities.
At Sama, we pride ourselves in being a diverse and equal opportunity employer.
How To Apply for Samasource Uganda Jobs 2022
All interested and suitably qualified candidates should submit their applications through the links below.
Closing Date: Open until filled
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