Job Title: Sales Executive (Order Processing (Re-advertised)) – Roofings Group Uganda Jobs 2021
Organization: Roofings Group Uganda
Job Location: Kampala
Roofings Profile:
Roofings Group, often referred to simply as Roofings, is the largest manufacturer of steel construction materials in Uganda with installed production capacity of 72,000 metric tonnes annually.
Roles and Responsibilities:
- Answer customers’ questions about products, prices, availability, product uses, and credit terms.
- Ensure that customers have been served excellently from the time of getting the order to the time of dispatch.
- Estimate or quote prices by use of price list, credit or contract terms, and delivery dates.
- Negotiate the terms of sales agreements and close sales with the customer through details of contracts and payments and prepare sales contracts and order forms.
- Follow up on customer production orders and ensure timely deliveries.
- Convert all potential prospects from walk in customers to sales.
- Receive, record and forward customer complaints to management for corrective and preventive actions.
- Provide outstanding customer service to improve customer satisfaction and relationship hence maintaining documentation to track customer requests and inquiries.
- Receive sales orders from customers, confirm payment status and log in for production and delivery.
- Keep customers informed on the status of their orders and availability of material thereby liaising with production teams on timelines to achieve the delivery.
- Ensure speedy loading and delivery of customer orders by liaising with materials and dispatch team.
- Support the regional sales supervisors with timely updates regarding order processing and payment status.
- Follow up with Finance/Accounts for timely updates, funds confirmation and receipting as per requests sent by the Sales executive.
- Generate and share constructive ideas that may lead to improvement in the ordering process.
- Follow up with the customers on credits pending collection.
- Share the payment details made by clients with accounts department to confirm the receipt of the same.
- Any other tasks assigned by the Line Manager.
Minimum Qualifications:
- The ideal applicant must hold a bachelor’s degree in marketing or any business-related field.
- A minimum of 3 years working experience in a similar position.
- Experience from a steel manufacturing company is an added advantage.
- Excellent communication and presentation skills.
- Self-motivated and goal-oriented with a desire to deliver results.
- Ability to adapt and grow in a competitive environment.
- Good team player.
- Ability to work independently.
- Excellent organizational and analytical skills.
- Good understanding and knowledge of sales and marketing.
- Strong phone contact handling and active listening skills.
- Knowledge of MS Office software & SAP.
How To Apply for Roofings Group Uganda Jobs 2021
If you believe that you are our Ideal candidate, please send an application letter with a detailed CV, copies of academic papers:
HUMAN RESOURCES MANAGER
Roofings Ltd
Email: hr@roofingsgroup.com
Note: Email subject: SALES EXECUTIVE- ORDER PROCESSING.
Deadline: 30th December 2021
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