Job Title: Fresher Diploma Travel Document Verifier – Uganda Airlines Jobs 2021
Organization: Uganda Airlines
Duty Station: Kampala
Reporting Line: Supervisor (Travel documents)
Uganda Airlines Profile:
Uganda Airlines is Uganda’s flagship national passenger and cargo carrier. We provide scheduled air transportation services in East Africa and near-international markets.
On 23rd April 2019, we received our first two Bombardier CRJ900s, the first of a growing fleet. During our first phase of operations, we will be flying to the cities of Nairobi, Mombasa, Dar es Salaam, Kilimanjaro, Juba, Bujumbura, and Mogadishu.
With the upcoming arrival and addition of new planes to our fleet, we will expand our route map and fly to DRC, Zanzibar, Asmara, Hargeisa, Lusaka, Harare, Johannesburg, Djibouti, and Addis Ababa, and plan to make international flights connecting Uganda to Europe, the Middle East, West Africa and Asia.
Job Profile:
Implement and perform Document Verification Unit activities to ensure compliance with regulations, standard operating procedures and to reduce UR’S risk exposure to penalties.
Roles and responsibilities:
Key accountabilities /responsibilities:
- Verify and profile travelling passenger documents to ensure timely identification of improper / inadequate documents
- Identify improper / fraudulent documents to identify violations of immigration regulations in a timely manner.
- Immediately inform the Supervisor in regards to any suspicious documentation.
- Verify and confirm authenticity of visas
- Properly implement regulations and DVU procedures to ensure compliance in case of passengers returned due to improper travel documents
- Support governmental authorities and internal Security during investigations resulting from fraudulent documents identification
- Manage complex issues resulting from DVU procedures enforcement to reduce impact on customer service level
- Maintain a high level of customer service while implementing DVU procedures to reduce the impact on guests satisfaction
- Collaborate with Airport authorities and other departments to ensure enforcement of immigration regulations and timely identify violations
- Create internal and legal reports to accurately communicate inspections outcomes to authorities and Uganda Airlines Operations.
- Escort special and VIP guests at the Hub when required to provide support to specific passengers.
- Have knowledge of various restrictions to enter specific countries e.g. yellow fever, covid-19 etc.
Key Competencies:
- Fluent in both oral and written English.
- Good work speed
- Analytical skills
- Organizational skills.
- Confidentiality
- Honesty
- Attention to detail
Qualifications
- Diploma and 2 years experience in document verification
- Relevant experience with an Airline or GHA
- Airport operations training
How To Apply for Uganda Airlines Jobs 2021
Application letters, complete with Curriculum Vitae giving two (2) referees, and copies of academic and professional certificates with one passport size photograph (one full-size photograph for Cabin Crew applicants) should be submitted online at www.careers.ugandairlines.com or by post quoting the Job Reference number accordingly.
Applications should be addressed to:
The Manager Human Resources.
Uganda National Airlines Company Ltd.
P.O. Box 431, Entebbe, Uganda.
Only successful applicants will be contacted.
Closing Date: 12th July 2021 at 5:00 pm
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