Fresher Customer Service Business Banker Job – Stanbic Bank Uganda

Duty Station: Hoima, Uganda

Job ID: 19742
About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary: The Business Banker will provide a proactive business banking sales and service management function that will retain and grow a portfolio of SME customers by identifying and implementing value adding and specialized financial product solutions from a range of standard and/or customised offering.

Key Duties and Responsibilities: 

• The incumbent will ensure adherence to the service standards and provide excellent customer service
• Receive and verify customer documents for account opening, facilities, account amendments and any other customer instructionaccording to laid down procedure
• Adhere to the Sales High 5 standards
• Acquire new business relationships and accounts
• Grow the portfolio balance sheet as per set targets
• Manage credit and operational risk in account opening and loan processing
• Manage the loan portfolio by active participation in watch list meetings, monitor/manage pre-Non Performing Loans (NPLs) and fully recover bank funds
• The incumbent will agree performance contract for the Account Support Officer and provide monthly performance feedback in order to maintain performance at required levels
• Coach/mentor and arrange training interventions for the Account Support Officer

Qualifications, Skills and Experience: 

• The ideal candidate for the Stanbic Bank Business Banker job opportunity should hold a Bachelor’s degree in Business Studies or a related field from a recognized university
• A minimum of two years sales experience in branch banking
• Previous experience running a small business an added advantage
• Good knowledge of the Business Banking value proposition
• Sound knowledge of bank products/services
• Sound knowledge of the bank’s policies and procedures relating to all areas under his/her control
• Working knowledge of service standards
• Knowledge of the core banking system
• Knowledge of the risk management and credit principles
• Good knowledge of bank policy regarding product criteria, pricing, charges and interest rates
• Understanding of financial statements

How to Apply:

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below.

Click Here

Deadline: 11th November 2016