Job Title: Manager – Fraud Risk
Organisation: Stanbic Bank Uganda
Duty Station: Kampala, Uganda
Employment Type: Full-time
Application Deadline: 19th November 2024
Job Summary
The Manager – Fraud Risk will be responsible for implementing first-line fraud risk management for Business & Commercial Banking. This role includes developing strategies to prevent and detect fraud, ensuring a seamless customer experience while mitigating risks, and working closely with various departments to strengthen fraud risk management capabilities.
Key Responsibilities
- Develop and implement fraud prevention and detection strategies for Business & Commercial Banking.
- Ensure effective management of external fraud types, including application fraud, impersonation, cybercrime, and digital fraud.
- Monitor and enhance fraud risk management systems, ensuring accurate data interpretation and reporting.
- Collaborate with relevant teams to align fraud prevention efforts with customer service standards, balancing fraud mitigation with minimizing customer friction.
Qualifications
Minimum Qualifications:
- Bachelor’s Degree in a Business-related course.
- Certified Fraud Examiner (CFE) certification is an added advantage.
Experience:
- Risk Management:
- 3-5 years of experience in managing fraud within product and platform environments, especially for external fraud types (e.g., application fraud, impersonation, cybercrime, and digital fraud).
- Knowledge of fraud management systems, data feeds, and data management to enhance Fraud Risk Management’s data handling and reporting capabilities.
- Personal and Business Banking:
- Deep understanding of Business Banking products.
- Experience in transactional, application, online fraud, and loss control within banking operations (branch, business units, Voice Branch, Card, Digital, and Transactional operations).
Skills and Competencies
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Embracing Change
- Examining Information
- Exploring Possibilities
- Generating Ideas
- Interpreting Data
- Meeting Timescales
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Compliance
- Digital Analytics and Reporting
- Risk Awareness
- Verbal Communication
- Fraud Management
How to Apply:
For more details and to apply, please click here.
About Stanbic Bank
Stanbic Bank is a leading financial institution in Uganda, providing comprehensive banking solutions with a commitment to high standards in administration and service excellence.
Note: Stanbic Bank Uganda is an equal opportunity employer.
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