Head-Retail Products (Full-time Bank Job) – DFCU Bank

Job Listing

Position: Head-Retail Products
Organization: DFCU Bank
Location: Kampala, Uganda
Type: Full-time
Reports to: Chief Business Solutions & Marketing Officer
Deadline to Apply: 18th November 2024

Job Description:
The Head-Retail Products will be responsible for leading the product strategy, overseeing product economics, and managing the financial performance of DFCU’s retail products portfolio. This role involves developing client value propositions tailored to customer needs across various segments, driving strategy execution, and ensuring DFCU offers competitive products and services in the retail banking space.

Key Responsibilities:

• Product Strategy and Oversight:
  • Define and lead the strategic vision for DFCU’s assets and liabilities portfolio to meet income targets for retail products.
  • Track industry trends, identify opportunities for product innovation, and engage with customers for continuous improvement.
  • Drive the Asset and Liability Committee (ALCO) discussions, advising on interest rate strategies and monitoring competitor activity.
  • Collaborate with marketing for product campaigns and contribute to the bank’s digital transformation efforts.
• Business Performance:
  • Translate product strategy into measurable business performance objectives, focusing on customer value propositions and cost management.
  • Manage end-to-end customer experience, pricing, and budget adherence.
  • Partner with segment heads to drive sales strategies and ensure alignment with business goals.
• Product Governance and Controls:
  • Oversee tariff adherence, revenue assurance, and compliance with internal and regulatory standards.
  • Collaborate with Technology, Finance, and other teams to address any product design, distribution, and fulfillment issues.
• Team Leadership and Development:
  • Build and lead a high-performing, motivated product management team.
  • Foster an empowering work environment, promoting knowledge-sharing, transformation, and innovation.

Qualifications, Skills, and Experience:

• Education:
  • Bachelor’s degree in Business, Finance, or a related field. A Master’s degree is preferred.
• Experience:
  • Minimum of 12 years in senior product, financial, and risk management roles within retail banking.
  • Demonstrated experience managing financial objectives, profitability, and capital-related measures.
  • Strong background in product, financial, and risk management within financial services or adjacent industries.
  • Experience with process re-engineering, change management, and knowledge of fintech and digital transformation trends.
• Skills and Competencies:
  • Business Acumen: Ability to develop and implement strategic direction for the organization.
  • Customer-Centric Mindset: Strong understanding of customer needs and preferences.
  • Leadership Skills: Proven experience leading organizations through change, fostering a high-performance environment.
  • Communication Skills: Excellent verbal and written communication, with the ability to convey strategy and priorities effectively.
  • Integrity and Judgment: Committed to high standards of integrity, respect, and inclusion.

About DFCU Bank:
DFCU Bank is a fast-growing commercial bank offering innovative financial products and services. Established by the Commonwealth Development Corporation (CDC) and the Government of Uganda, DFCU has expanded through partnerships with DEG (Germany) and the International Finance Corporation (IFC). DFCU focuses on supporting development projects and addressing financing needs in Uganda.

How to Apply:
If you meet the requirements, please send your application and detailed CV, including your current position and copies of relevant academic/professional certificates, to the following email:

Email: vacanciesbank@dfcugroup.com

Only shortlisted candidates will be contacted.