Broker Relationship Officer – Retail (Insurance Job) – Jubilee Health Insurance Company of Uganda Limited (JHICU)

Job Title: Broker Relationship Officer – Retail
Deadline: 11/10/2024
Employment Type: Full-time
Location: Kampala, Uganda
Organization: Jubilee Health Insurance Company of Uganda Limited (JHICU)

Job Overview:

Jubilee Health Insurance Company of Uganda Limited is looking for a Broker Relationship Officer – Retail to join our team. The successful candidate will report to the Country Head of Sales – Retail and will work closely with the Chief Distributions Officer (CDO).

Job Responsibilities:

• Build and maintain strong partnerships with brokers, focusing on retail medical insurance.
• Act as the primary liaison for strategic brokers, resolving queries and issues effectively.
• Deliver presentations to key stakeholders, including clients, when required.
• Collaborate with underwriters to support business growth through sales and development efforts.
• Drive portfolio expansion by generating new sales and managing renewals.
• Monitor broker performance metrics, achieve sales targets, and maintain productive relationships.
• Conduct market and competitive analysis to recommend adjustments in sales and marketing strategies.
• Oversee timely premium collection, ensuring compliance with company and regulatory policies.
• Ensure all business meets underwriting standards, contributing to the overall profitability of the portfolio.

Job Specifications and Required Skills:

• Education: Bachelor’s degree from a recognized university.
• Experience: 2-3 years of experience in business development & sales with a reputable insurer or in a related field.
• Certifications: Must hold a Certificate of Proficiency (COP) or a higher qualification in a related field.
• Technical Skills: Proficient in Microsoft Office applications.
• Soft Skills:
  • Strong negotiation, presentation, and communication skills.
  • Effective customer relationship management.

Expected Qualities:

• Customer-centric mindset with a strong focus on service delivery and customer satisfaction.
• Ability to analyze data, generate reports, and draw insights for process improvements.
• Strong organizational skills, capable of managing multiple projects and meeting deadlines.
• Ambitious mindset focused on continuous improvement and innovative thinking.
• Open-minded and adaptable to new approaches, challenging traditional industry norms.

Application Process:

If you are qualified and seeking an exciting new challenge, please send your application, CV, and academic documents as one document (in PDF or Word format) to arthur.kintu@jubileeuganda.com. Clearly quote the position in the subject line. Applications must be submitted by 5:00 PM on Friday, 11th October 2024.

Note: Only shortlisted candidates will be contacted.

About Jubilee Insurance:

Jubilee Life Insurance Company Limited was incorporated in Pakistan on June 29, 1995, as a public limited company under the Companies Ordinance, 1984. The company began its operations on June 20, 1996, and is committed to delivering high-quality insurance services in Uganda.