Senior Officer – Information Services ( Full Time IT Job) -Uganda Communications Commission (UCC)

Job Title: Senior Officer – Information Services
Company: Uganda Communications Commission (UCC)
Job Type: Full-time
Location: Kampala, Uganda
Application Deadline: 28th September 2024

Job Description:
The Senior Officer – Information Services is responsible for managing the Commission’s records management program, ensuring professional practices to effectively meet the organization’s information needs.

Reports to: Manager Information Resources

Key Responsibilities:

• Develop and implement efficient retrieval tools for managing information in the registry and records center.
• Maintain and update the UCC file classification scheme and create new files as needed.
• Coordinate with courier service providers for timely delivery of incoming and outgoing items.
• Manage records with permanent value in the records center and oversee the digitization of such records.
• Conduct onboarding sessions for staff on registry procedures and the Electronic Records and Document Management System (ERDMS).
• Provide technical support for filing and records management to various departments.
• Handle budgeting and reporting for the registry and records center.
• Supervise and review the performance of direct reports, ensuring alignment with organizational goals.
• Perform other duties as assigned by the line supervisor.

Key Performance Indicators:

• Adherence to file management practices.
• Timely delivery of incoming and outgoing items.
• Accuracy and completeness of records management.
• Timely response to departmental inquiries.
• Regular staff performance reviews.

Qualifications, Skills, and Experience:

• Education:
  • Master’s degree in Information Science, Information Systems, or Business Administration with a focus on Information Systems.
  • Bachelor’s degree in Library and Information Science.
  • Membership in a relevant professional body is required.
• Experience:
  • Minimum of 4 years in information management or a related field.
• Skills, Knowledge, and Abilities:
  • Technical: Proficiency in database management and expertise in records and information management.
  • Behavioural: Strong communication skills, excellent customer service abilities, demonstrated integrity, and effective supervisory and leadership skills.

How to Apply:
All candidates should complete the online application form and upload their CV, cover letter, and relevant certificates. The CV must include 3 referees with their email addresses and telephone numbers.

[Click Here to Apply]

About UCC:
The Uganda Communications Commission (UCC) is a statutory body established under the Communications Act 2013 to regulate the telecommunications, broadcasting, and postal sub-sectors. UCC is committed to driving the development of a robust communications sector in Uganda.