Title: Food & Beverage Service Supervisor
Deadline: 11th June 2024
Company: UGANDA CHRISTIAN UNIVERSITY (UCU)
Industry: Education
Location: Mukono
Job Description
Qualifications and Skills:
- Education:
- Degree or equivalent (additional certifications in hospitality management related is a plus).
- Experience:
- Proven experience of 2 years and above in a supervisory role within the food and beverage industry.
- Knowledge of Christian hospitality principles and practices.
- Communication Skills:
- Excellent verbal and written communication skills.
- Ability to effectively communicate with guests, staff, and management.
- Leadership:
- Strong leadership and interpersonal skills.
- Ability to inspire and motivate a diverse team.
- Customer Service:
- Demonstrated commitment to providing exceptional customer service.
- Ability to handle guest concerns with empathy and professionalism.
- Organizational Skills:
- Strong organizational and multitasking abilities.
- Detail-oriented with a focus on maintaining high standards.
- Must be a mature and committed Christian of high integrity.
Responsibilities:
- Supervise Dining Operations:
- Oversee day-to-day operations of food and beverage service, ensuring high standards of cleanliness and hygiene.
- Staff Management:
- Lead and motivate dining staff, including servers, kitchen staff, and cleaning personnel.
- Customer Service:
- Interact with guests professionally, ensuring their needs are met and handling inquiries and feedback.
- Collaboration:
- Collaborate with the Executive chef for menu planning, cost control, event planning, and special dietary requirements.
- Effective Communication:
- Communicate effectively with Hospitality Officer regarding supplies, staff discipline/training, innovation/improvement suggestions, customer feedback, and inventory management.
- Adherence to Christian Values:
- Uphold and promote Christian values and ethos in all interactions and operations.
- Foster a spirit of hospitality reflective of Christian identity.
- Other Duties:
- Perform any other official duties as assigned by the Supervisor.
How to Apply
Apply through the provided link: UCU Job Application
UGANDA CHRISTIAN UNIVERSITY (UCU) is an equal opportunity employer. Only short-listed candidates will be contacted.
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