Front Desk Representative – Netran Enterprises

Job Title: Front Desk Representative
Company: Netran Enterprises
Location: Uganda
Type: Full-time

Deadline: April 19, 2024

About Netran Enterprises:
Netran Enterprises is a leading consultancy firm in Uganda. We specialize in providing comprehensive solutions to our clients’ administration needs. As part of our commitment to excellence, we are recruiting on behalf of a valued client for the position of Front Desk Representative.

Job Brief:
We are seeking a pleasant and perceptive Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. As the “face” of our client’s company, you will be responsible for creating a positive first impression for all visitors.

Responsibilities:

1. Maintain a tidy and presentable front desk with all necessary materials.
2. Greet and welcome guests with professionalism and courtesy.
3. Answer questions and address complaints promptly and effectively.
4. Manage incoming calls and redirect them or take messages as necessary.
5. Receive and distribute letters, packages, and other items.
6. Prepare outgoing mail and parcels, including drafting correspondence.
7. Manage email correspondence and inquiries.
8. Monitor office supplies and place orders when needed.
9. Keep records and files updated and organized.
10. Monitor office expenses and assist in cost management.
11. Perform other duties as assigned, such as travel arrangements and scheduling.

Requirements:

• Proven experience as a front desk representative or similar role.
• Familiarity with office machines such as fax machines and printers.
• Knowledge of office management and basic bookkeeping principles.
• Proficiency in English, both oral and written.
• Excellent knowledge of MS Office applications, especially Excel and Word.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Problem-solving skills and a customer service orientation.
• High school diploma; additional qualifications are a plus.

To Apply:
Please submit your application through the provided Google Form by the deadline: Apply Here