Tele-Sales Officers- Platinum Credit (U) Ltd

Job Title: Tele-Sales Officers

Company: Platinum Credit (U) Ltd
Location: Bukoto, Kampala

Job Details:
Procure sales through telephone communication

Key Duties/Responsibilities:

• Enhance customer service and company image.
• Interest customers in taking loans from Platinum Credit (U) Ltd.
• Obtain referrals from existing customers for more customers.
• Assist in growing retail sales for branches by referring customers contacted within their regions.
• Demonstrate and deliver professional, effective, and efficient customer service.
• Make after-sales courtesy calls to establish customer satisfaction.
• Procure sales in the company’s offered products.
• Customer retention service.
• Onboarding new customers.
• Perform any other duties as assigned from time to time.

Required Qualifications and Work Experience:

• Diploma in sales, marketing, or a business-related field from a recognized institution.
• Ability to close sales and resolve customer complaints.
• At least six (6) months experience in Tele-Sales.
• Knowledge of Office Administration.
• Minimum age 23 years old and Maximum of 30 years old.

Other Attributes:

• Above-average people skills/soft skills (including listening skills, stress management).
• Analytical capabilities for report-writing purposes.
• Integrity and ability to work in and lead a dynamic team.
• Verbal and written communication skills.
• Good knowledge of company credit/lending policy.
• Team player who can efficiently manage people in a changing environment.
• Good computer and database skills.
• Ability to plan, multi-task, and manage time effectively.

How to Apply:
Submit your application, detailed CV, and testimonials to:

The Human Resource Manager
Platinum Credit (U) Ltd
Email: careers@platinumcredit.co.ug