Information Technology Intern – Uganda Airlines

Job Title: Information Technology Intern

Organization: Uganda Airlines

Duty Station: Kampala

Key responsibilities of the position: –

• Training and coaching from IT professionals in all aspects of systems automation, end-user support, and application development.
• Available for receiving and logging user requests, incidents, and problems affecting all IT services.
• Conduct initial diagnosis, troubleshooting, fixing IT issues, or escalating incidents and/or problems to 2nd and 3rd-level support functions in the company.
• Measure and report IT team performance providing metrics for systems availability, and reliability.
• Identification, recommending, receiving, storing, and distribution of desktop equipment and software required by staff to effectively function in an officer environment.
• Install patches, and optimize desktop equipment, office applications, and tools as guided by Systems and Network administrators.
• Support end-users in the automation of routine and repetitive tasks automation
  Work with IT systems Developers, to design and develop business applications and/or web/mobile solutions.
• Document application codes and user guides
• Train end users in the recommended use of IT solutions and services as guided by the IT Systems developer, systems and Network Administrators

Required Academic Qualifications and Experience: –

• Must be an ongoing Student of IT, computer science, or Engineering in either the second, 3rd, or 4th Year of study at a recognized University.
• At least 1 year of study completed at the University

How To Apply:

Interested applicants should submit their applications online via the link below:

Apply here!

Deadline:  8th December 2023.