Support Engineer Trainee – Fintech Uganda Jobs

Job Title: Implementation And Support Engineer Trainee

Organization: Fintech

Location: Kampala

Roles and responsibilities:

• Assist in installing, configuring, testing and maintaining operating systems, application software and system management tools
• Assist in documenting system errors and bugs, communicating and articulating to the development team.
• Assist in documenting change requests on delivered functions of the system, communicating and articulating the same to the development team
• Installing, configuring, testing and maintaining operating systems, application software and system management tools
• Assist in providing support to clients in defining additional requirements and optimizing their implementation.
• Assist in Providing live support coverage at Customer sites on and after the system live date as budgeted and required by the Customer to ensure a smooth transition to their new system and minimize post- installation support requirements.
• Assist in Monitoring and test application performance for potential risks; identify possible solutions, and work with other technical teams to implement those fixes.
• Maintain system security, backup, and redundancy strategies.
• Provide recommendations to key stakeholders regarding system configuration while being responsible for the enhancements of the systems already deployed.

Minimum qualifications:

• Diploma in IT/Software Engineering preferred or equivalent.
• Knowledge in Financial and Banking systems an added advantage.
• Knowledge in SQL, Oracle Databases and other databases.
• To possess skills in HTML, DHTML, the .Net Framework, Java, VB.Net, C#, PHP, ASP, C++.
• Knowledge of Information technology and related support architectures, programming and database analysis.
• Interpersonal skills.
• Ability to solve problems creatively and effectively.

How to apply:

Interested applicants should submit their application & detailed CV indicating current & expected remuneration to jobs@fintech-group.com

Deadline: 27th October 2023, 5.00 pm