Job Title: Site Station Manager
Organization: True North
Duty Station: Kampala
Roles and responsibilities
- Participate in hiring and training service station staff.
- Handle money and banking
- Manage, train, and evaluate site staff performance
- Manage operational excellence of the site.
- Sharing the daily sales report with the Territory Manager
- Report engineering, maintenance and repair hiccups with the territory manager and the operations manager as soon as they are detected.
- Drive sales and targets.
- Handle customer complaints and queries in a professional way.
- Manage the relationship between the site and customers
- Assign, schedule and monitor the tasks given to site staff
- Answer and resolve customer needs and objectives.
- Ensure a joyous experience to customers and guests through great pleasant services.
- Chair functional team meetings and events to enhance the quality in services.
- Train other site staff in customer service and product knowledge.
- Do inventory controls of materials, items and products.
- Maintain the service station premises in a neat and organized manner.
- Maintain good relationships with the vendors and suppliers.
- Bill and collect payments from customers for services rendered.
- Receive money from pump attendants and verify the amounts
- Manage the safe activities
- Manage the miscellaneous expenses.
- Pay site bills like water, electricity, security, and so on.
Minimum Qualifications
- Diploma or Equivalent in Business Management or related Course.
How to apply
Interested applicants should submit their please e-mail their CV and cover letter to ola.jobs@truenorthafrica.com and copy a.muwanga@truenorthafrica.com
Application deadline: 24th February 2023 at 5:00 pm.
Only shortlisted candidates will be contacted for interviews.
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