Job Title: Service Centre Advisor – Exquisite Solution Uganda Jobs 2022
Organization: Exquisite Solution
Job Location: Fort Portal
Job Summary:
We are looking for a Service Centre Advisor to provide support in the delivery of excellent customer service in the assigned Service Centre / branch / store.
Roles and Responsibilities:
- Drive excellent customer service in the Service Centre
- Assist the Service Centre Manger in the overall management of the Service Centre through dual control implementation & daily operations
- Handle customer problems, queries, complaints and requests
- Educate customers on products and services
- Escalate customer issues for speedy resolution
- Support companywide business initiatives at the branch
- Ensure Service Centre standards are maintained at all times according to the blue print
- Supervise third party teams
- Support the SC Manager in all operational activities in the store
Minimum Qualifications
- Bachelor’s degree in Business Administration, Social Sciences or any other relevant field.
Context;
- Dynamic and highly competitive telecommunications & ICT industry
- Highly regulated environment
- Regionalization structure implication
- Performance driven environment
- Developing sophisticated client base
- Diverse cultural environment
How To Apply for Exquisite Solution Uganda Jobs 2022
Apply now with your CV to the email address:recruitment@exquisitesolution.comstating the Job Title as the subject.
Note: Only shortlisted candidates will be contacted. If not contacted within two weeks after application deadline, then you may consider your application unsuccessful.
Deadline: Open until filled
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