Job Title: Systems Administrator – Mukwano Industries Uganda Jobs 2022
Organization: Mukwano Industries Uganda Limited
Duty Station: Kampala, Uganda
Job Ref.No. MIUL/SA
Mukwano Industries Uganda Limited Profile:
The Mukwano Group of Companies is the leading manufacturer of Fast Moving Consumer Goods (FMCG) in the Great Lakes region, producing a wide range of market leader brands in soaps, edible cooking oils and fats, detergents, beverages, personal care products and plastics.
Roles and Responsibilities:
- Drive adoption of Office 365 services as appropriate
- Manage and monitor Office 365 services and desktop support
- Formulate and create Office 365 SharePoint sites for domain users and external client access
- Administer and support Office 365 Azure and Exchange policies ,Maintain system security
- Assist migration of data into the Office 365 cloud platform and Office 365 SharePoint,
- Troubleshoot and resolve issues with user access to cloud services
- Assist creation of policies around use of Office 365 services and provide support
- Provide AV conferencing, Teleconferencing, (Microsoft Teams, Zoom etc.) technical assistance,
- Administer and support system backup and disaster recovery processes,
- Train and educate end-users to adopt O365 capabilities and collaboration tools (One Drive, OneNote, Outlook, SharePoint, Teams etc)
- Coordinate with vendors and resource engineers and ensure effective running of data center infrastructure
- Maintain standards of service levels, ensure response within timeframe and manage all services
- Level 2 support for hardware and Desktop application calls (Directors call on top priority)
- Level 2 onsite/remote support at all sites
- Capable to understand and handle legacy systems (Windows Server, VM Ware, SAN, Firewall, Routers & Switches etc.,)
- Any other task as may be assigned by the IT Head
Qualifications
- Bachelors Degree in Information Technology with 3-5 Yrs of relevant work experience
- With Progressive experience in a technical help desk or a customer service environment
- Office 365 administration experience (Exchange, SharePoint, Teams, Power automate Power Apps, and Power BI)
- Microsoft 365 Certified,
- Enterprise Administrator Expert is a plus
- Ability to work independently in carrying out assignments to completion
- Effective Verbal and written
- Knowledge of Windows operating systems, VMware, Cloud computing, and Networking
- A minimum of one year of related experience managing users in Office 365/Exchange Online/Active Directory
- Strong troubleshooting skills are a must as many of the issues encountered tend to be unique in nature
- Strong interpersonal/communication skills with the ability to articulate advanced technical and non-technical concepts to various levels of personnel
- The ability to work with limited supervision and excellent project management skills
- At times our staff are required to manage multiple projects simultaneously, therefore the ability to successfully multitask is a must
- Strong analytical skills with the ability to prioritize and solve the problem
- Industrial automation exposure/experience will be an added advantage
How To Apply for Mukwano Industries Uganda Jobs 2022
All those interested in working with Mukwano Group should send their applications online at the link below.
Closing Date: 20th May 2022
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