Job Title: Telemarketers – Waape Uganda Jobs 2021
Organization: Waape Uganda
Duty Station: Kampala
Waape Uganda Profile
Waape is a matchmaking platform that empowers you as an employer to use your business challenges as an opportunity to get matched, engage with and hire skilled talent across the country. For the job seeker, we give you a platform to not only showcase your skills, abilities and previous works to a wider market but also gets you automatically matched and notified about open earning opportunities through our matching algorithm. We’re revolutionising connecting people in the field of service provision to customers looking to hire them for their skills and services, starting with the Ugandan market.
Job Summary
We are hiring Telemarketers to collaborate with each other and run marketing campaigns via a virtual call center. You will be required to make calls to potential leads on the database you are provided, and run them through the various available campaigns. To do well in this role you need to be an ardent team player, highly motivated to sell, with excellent customer service and people skills. In addition, you will need to have zeal to hit targets, remain calm when customers are frustrated and have experience working with computers and smart phones.
Roles and Responsibilities:
- Undergo the virtual Call center product trainings
- Receive lead databases and campaign material
- With help of the campaign scripts, make calls to the identified leads and market the campaigns
- Guide leads to next steps upon taking up campaigns
- Receive customer calls and respond to product related inquiries
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Minimum Qualifications
- Customer service
- Marketing and Sales skills
- Analytical mindset,
- Proactive
- Self-driven,
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
How To Apply for Waape Uganda Jobs 2021
All interested and suitably qualified applicants should submit their applications through the link below.
Deadline: Open until filled
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