Several Client Service Officers Country Wide – Solar Now

Location: Kotido, Yumbe, Mityana, Kyotera, Kitgum, Nebbi, Isingiro, Koboko, Kamwenge, Kaberamaido, Moroto, Abim, Adjumani, Lyantonde, Hoima, Moyo, Tororo, Kotido, Kabale, Ntungamo, Rukungiri, Ibanda, Ishaka, Mbarara,

Job Category: Sales

Description

Identify potential buyers of Solar Now products, do installations and offer client satisfaction.

Reports to: (Regional) Sales Manager

Job Summary: Identify potential buyers of Solar Now products, do installations and offer client satisfaction in accordance with Solar Now Standard Operational Procedures.

Key Result areas

• Responsible for sales, installation & client relationships
• Market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.
• Lead Conversation: Follow up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.
• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.
• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client
• Assess credit applicants
• Receive systems and other products for the branch from Logistics
• Carry out installations following proper Solar Now procedures
• Provide support to the Service team in preventing and solving cases.

Minimum Job Requirements

• Degree in marketing OR electrical engineering OR equivalent
• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)
• Growth opportunities to Branch Team Leader positions possible for high performers
• Suitable candidates must speak the native language in the specified region
• Be ready to live and work in the region

Special skills 

• A fit with SN values
• Attention to detail
• Good communication & reporting skills
• Able to work with minimum supervision
• Team player

How to Apply:  

All suitably qualified and interested candidates are encouraged to send theirapplications to the Human Resource Manager, SolarNow Uganda Services via e-mail to recruitmentug@solarnow.eu, including their updated CVs (no other documents).

Deadline: 9^th September, 2016